Support
We usually reply within two business days.
Email contact@codenovatech.io. To help us help you faster, include your device model, iOS or Android version, and the build number shown at the bottom of Settings in the Game.
Frequently asked questions
How do I play?
Tap anywhere to fire. Your gun spins on its own, and every shot pushes you backwards and spins you again. Time your taps so the barrel points at an enemy, and use walls to bounce. Clear every enemy to finish the room.
I bought something but didn't get it.
Close and reopen the Game while connected to the internet. Purchases that were paid but not delivered are delivered automatically on the next launch. If it still hasn't arrived, open Settings → Restore Purchases, then email us with the date of purchase and your store receipt.
How do I restore Remove Ads, the Starter Pack or the Elite Pass on a new device?
Sign in to the same Apple ID or Google account you bought with, then open Settings → Restore Purchases. Coins and Gear Kits that were already spent cannot be restored.
Does the Elite Pass expire?
No. The Elite Pass is a one-time purchase that permanently unlocks the Elite lane of the season ladder. It is not a subscription and you will not be charged again.
I bought Remove Ads but I still see a video offer.
Remove Ads removes all banner, interstitial and native ads. Rewarded videos (continue a run, double coins, free coins) stay available because you choose to watch them. You never have to.
How do I get a refund?
Payments are handled by Apple or Google, so refunds are too. On iPhone or iPad go to reportaproblem.apple.com. On Android, open your Google Play order history at play.google.com.
Will my progress move to a new phone?
Progress is saved only on your device; there is no account or cloud save. A device-to-device transfer or backup restore from Apple or Google may carry it over, but we can't guarantee it. One-time purchases can always be restored.
How do I reset my progress or delete my data?
Open Settings → Reset Game to erase all progress on the device, or uninstall the Game. To ask us to delete analytics or crash data, see the Privacy Policy.
How do I change my ad and privacy choices?
In regions where a consent form is shown, open Settings → Privacy Options. On iOS you can also change tracking in Settings → Privacy & Security → Tracking. On Android, manage your advertising ID in your device's privacy or Google settings.
Can I play offline?
Yes. The Game plays without a connection. Ads, purchases and leaderboards need the internet.
Report a bug
Email contact@codenovatech.io with what happened, what you expected, and a screenshot or screen recording if you can.